Comments on: Seagate drops warranty from 5 to 3 years on bare drives http://jakebillo.com/seagate-drops-warranty-from-5-to-3-years-on-bare-drives/ Thu, 11 Mar 2010 14:24:14 +0000 http://wordpress.org/?v=2.9.1 hourly 1 By: seagate - StartTags.com http://jakebillo.com/seagate-drops-warranty-from-5-to-3-years-on-bare-drives/comment-page-1/#comment-29527 seagate - StartTags.com Thu, 28 Jan 2010 10:54:59 +0000 http://jakebillo.com/?p=483#comment-29527 [...] network attached storage (NAS) devices. Known as the BlackArmor NAS 440 and 420, these servers comeSeagate drops warranty from 5 to 3 years on bare drives | Bus ...Just got an email from Seagate's reseller partner alias. (They like to send out a number of emails [...] [...] network attached storage (NAS) devices. Known as the BlackArmor NAS 440 and 420, these servers comeSeagate drops warranty from 5 to 3 years on bare drives | Bus …Just got an email from Seagate's reseller partner alias. (They like to send out a number of emails [...]

]]> By: andreas lee http://jakebillo.com/seagate-drops-warranty-from-5-to-3-years-on-bare-drives/comment-page-1/#comment-23900 andreas lee Tue, 23 Jun 2009 15:17:30 +0000 http://jakebillo.com/?p=483#comment-23900 In terms of quality, its better to choose Western Digital. I bought WD My Book Essential 1 year ago and used it up to 10 hours / day. It works well until now, very quiet while working, and it is not easily get hot. In terms of quality, its better to choose Western Digital. I bought WD My Book Essential 1 year ago and used it up to 10 hours / day. It works well until now, very quiet while working, and it is not easily get hot.

]]> By: Jake http://jakebillo.com/seagate-drops-warranty-from-5-to-3-years-on-bare-drives/comment-page-1/#comment-18945 Jake Tue, 16 Dec 2008 09:25:54 +0000 http://jakebillo.com/?p=483#comment-18945 Unfortunately, Seagate's policy change directly affects me as a consultant and reseller. My clients had the peace of mind that their drives were covered with the best warranty around. This is why I'm so displeased; frankly, all hard drives these days are very similar and the warranty is probably the most differentiating factor. I also have an 8-drive RAID5 array in my server using exclusively Seagate 500GB SATA2 drives. When these drives die, I'll likely replace them with comparable Western Digital ones in light of the new policy. Unfortunately, Seagate's policy change directly affects me as a consultant and reseller. My clients had the peace of mind that their drives were covered with the best warranty around. This is why I'm so displeased; frankly, all hard drives these days are very similar and the warranty is probably the most differentiating factor.

I also have an 8-drive RAID5 array in my server using exclusively Seagate 500GB SATA2 drives. When these drives die, I'll likely replace them with comparable Western Digital ones in light of the new policy.

]]> By: wmonroy http://jakebillo.com/seagate-drops-warranty-from-5-to-3-years-on-bare-drives/comment-page-1/#comment-18834 wmonroy Sat, 13 Dec 2008 12:11:49 +0000 http://jakebillo.com/?p=483#comment-18834 message from Seagate: Seagate’s leadership in product quality and reliability has given it an edge in offering customers better value when they need it. Seagate’s current 5-year limited warranty will remain in place for consumer retail products as well as for enterprise-class hard drives, and we will now provide our distributor customers with a 3-year limited warranty for all other hard drives. Based on our data, we know that 95% of all returns take place during the first three years, so by offering a 3-year warranty (which Seagate believes is more in line with the rest of the industry), we can make other aspects of our customer support and warranty programs more attractive with negligible impact to customer product return needs. The 3-year limited warranty on notebook, desktop and consumer electronics bare drives offers new advantages and enhancements to the business proposition for our channel customers while improving cost efficiencies for Seagate. We expect little, if any change for consumers – since hard drives used in computer systems other devices are covered by the individual manufacturer’s warranty. message from Seagate: Seagate’s leadership in product quality and reliability has given it an edge in offering customers better value when they need it. Seagate’s current 5-year limited warranty will remain in place for consumer retail products as well as for enterprise-class hard drives, and we will now provide our distributor customers with a 3-year limited warranty for all other hard drives. Based on our data, we know that 95% of all returns take place during the first three years, so by offering a 3-year warranty (which Seagate believes is more in line with the rest of the industry), we can make other aspects of our customer support and warranty programs more attractive with negligible impact to customer product return needs. The 3-year limited warranty on notebook, desktop and consumer electronics bare drives offers new advantages and enhancements to the business proposition for our channel customers while improving cost efficiencies for Seagate. We expect little, if any change for consumers – since hard drives used in computer systems other devices are covered by the individual manufacturer’s warranty.

]]> By: ev98 http://jakebillo.com/seagate-drops-warranty-from-5-to-3-years-on-bare-drives/comment-page-1/#comment-18776 ev98 Thu, 11 Dec 2008 04:14:20 +0000 http://jakebillo.com/?p=483#comment-18776 Yeah, I've had a good experience with my Western Digital 1TB external unit that I picked up from Costco. It's got FireWire, USB2 and eSATA connectors and performs pretty well. I just hope Seagate doesn't start blaming the economy for this. Yeah, I've had a good experience with my Western Digital 1TB external unit that I picked up from Costco. It's got FireWire, USB2 and eSATA connectors and performs pretty well. I just hope Seagate doesn't start blaming the economy for this.

]]> By: DaveLahn http://jakebillo.com/seagate-drops-warranty-from-5-to-3-years-on-bare-drives/comment-page-1/#comment-18773 DaveLahn Thu, 11 Dec 2008 02:10:57 +0000 http://jakebillo.com/?p=483#comment-18773 In my experience, the Western Digital drives have been similar in quality to the Seagate drives anyway. In my experience, the Western Digital drives have been similar in quality to the Seagate drives anyway.

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