Posts tagged ‘canada’

Virgin Mobile Canada offers BlackBerry Pearl 8130… with BES!

Just before heading into my marketing exam this evening, I was checking Crackberry and HowardForums for the usual selection of news. What I found was actually an interesting exercise in branding, using the time-honoured technique of showing us an attractive girl in underwear.

Virgin Mobile Canada apparently has launched the BlackBerry Pearl 8130 on their service, which I believe is a first for a Canadian MVNO; generally only the non-virtual carriers in North America have established relationships with RIM for devices and services. In Canada, Virgin is CDMA and runs off the Bell infrastructure - so if you get decent Bell coverage in your area, service will be about the same quality.

The thing that all the fanboys on HoFo seem to be noticing is the attractive female used in the promotional video. I believe one poster later in the thread described the model as ‘hott’, which leads me to believe he drooled on his keyboard during the video and it now duplicates keystrokes.

The primary focus of the thread and the Crackberry article (the hawt girl, in case you haven’t followed) is followed closely by an interestingly decent offer. A three year contract gets you a $0 device and a 8GB microSD card; plans start at $25 for voice and $30 for unlimited email/Web/IM, with explicit support for Windows Live Messenger and Facebook integration. Virgin also doesn’t charge for system access fees or incoming text messages at present, so consider that a $6.95 discount per month.

(There are also several other data packages available, including the traditional $15 unlimited email/BlackBerry Messenger plan. Another interesting plan seems to be the $45 email, web, text messaging, IM, voicemail and call display addon for the people who can’t get enough SMS action.)

What’s even more interesting about this $30 plan? BES access appears to be is enabled. That’s right; the BlackBerry informational page notes that unlimited access to enterprise email is included:

Enterprise email
Our BlackBerry plans give you unlimited access to enterprise email if you:

  • Use the BlackBerry® Enterprise Server in your organization
  • Have a client access license

You get:

  • Secure access to corporate email
  • Corporate data access
  • Wireless email and calendar synchronization
  • Remote address lookup

I’ve written into the Virgin support team to confirm that BES is activated on their standard packages. I’ve also asked if the $15 plan includes BES support as well, and will update this post with my findings the answer is yes, as confirmed by Chris below.

If Since BES support is present, this would makes Virgin’s offering the only unlimited package in Canada with enterprise support. While this news isn’t quite the shakeup of a new wireless entrant, Virgin now would be my top pick for a CDMA provider over Telus or Bell.

Edit: Cleaned up some grammar.
Edit 2: Updated with confirmation of BES inclusion.

Over the border and back: declare nothing and get fined!

This Sunday, my family and I went across the Canada/United States border and went to two malls to take advantage of the reasonably at-par Canadian dollar. While I didn’t have as good luck shopping as on one of our previous visits to the States, I did manage to pick up a few trendy shirts and managed a free lunch out of my parents. I will say this: even as the US economy sags, the ridiculous number of Ontario residents coming down to purchase anything and everything under the sun should at least be a noteworthy economic point of interest.

The big question for Canadian shoppers enticed by the lucrative currency conversion rates on xe.com, though, is what happens at the border. At present, my family generally goes to the States about twice per year. We’re pretty well aware of the personal limits for merchandise, especially since the tariffs for alcohol make any bottle cost the same as at the LCBO.

Here’s what the simplified, general rules for cross-border purchases are: if you’re in the United States for less than 24 hours, you get zero personal allowance for personal items, tobacco or alcohol. Legally, upon re-entering Canada after being in the US for less than a day, you must pay duty on everything you’ve purchased. Duty rates suppoosedly vary based on the item, but if you’re willing to read up on them, they can be more expensive than one might think. I noticed rates from 2.5% (on some specialty electronics) to 18% on various types of shoes. Shoe fetishists - be warned.

More than 24 hours away from Canada gives an exemption of $50 per person, even for individuals under 18 years of age - but no tobacco or alcohol is included in this amount. After 48 hours, the limit jumps to $400 and you’re allowed a minimal amount of alcohol - which amounts to one 40 oz. bottle per adult and 200 cigarettes. Seven days or more gives a minimal increase to $750 per person. The Canadian Border Services Agency site gives more details on these exemptions.

While it might seem obsessive to mention these restrictions in detail, it’s interesting for two reasons: how is one supposed get away with shopping in the States for a day, not paying any duty and an object lesson in what happens if you get caught lying.

To set the stage, we waited approximately two hours in line to even approach the customs booths. During this time, we needed to move over one lane to get directly into the cutoff for Canada. In complete gridlock, my dad managed to signal and tried to move over in front of a Yaris. The driver had left enough space in front, and was far over to the left side of the lane as if he had spatial positioning problems.

Things were going fine until Mr. Yaris woke up, decided he didn’t want our car to move in front of him, and promptly honked and reclaimed the remaining space in the lane in a move worthy of appearing on Canada’s Worst Driver. We settled for the next spot in line behind him, and during the next hour or so waiting, the driver of the Yaris unconsciously let in three more cars by leaving more than enough for a merging maneuver. Each time this happened and he woke up, he promptly honked and tailgated the vehicle that had dared to enter the lane. The popular family consensus was to call the Yaris driver “Mr. Jeepers”, although my preferred nickname was “Chuckles”.

As an idiot driver, Chuckles wasn’t too out of the ordinary: you’d generally see this type of person hanging out too far in the opposite lane when turning left. During this time, though, we were debating on the best course of action to take at customs. With the level of traffic at the bridge crossing, it initially seemed better to not declare anything and hope the agent waved us through. After all, it was entirely possible that we’d just been at Niagara Falls, NY for the afternoon doing touristy activities. What’s more, literally thousands of people were doing the exact same thing we’d done the same afternoon. How were they approaching things?

When we approached the customs entrance, however, we selected what perhaps might have been the slowest line to use. Vehicles on our right in the bilingual line were spending no more than ten seconds with the officer before pulling away. Unfortunately it was too late to change lanes without looking suspicious, so we pulled in behind Chuckles and waited. The car in front of Chuckles took maybe two to three minutes to process, and then our favourite Yaris-driving friend pulled into the station.

The car on our right passed through, barely waiting at all. Then another. Then another still. And Chuckles was still being questioned.

After about five minutes of banter, the border agent stepped out of his booth and started looking around Chuckles’ car, obviously telling him to pop the trunk. What happened was what you’d expect: the customs guy finds several shopping bags inside.

Officer Correct Assumption reaches into one of Chuckles’ obvious shopping bags and unveils a receipt that clearly encompasses a good day’s worth of shopping. After slamming the trunk twice - unsuccessfully - he walks around to the front of the vehicle and appears to show Chuckles the bill, continuing the conversation. Apparently Chuckles’ answer doesn’t satisfy him, as he then walks around the back and looks through every bag, pulling receipts from each.

Taking the wad of receipts, the customs agent returns to his shack and begins writing something down. It is at this point that my family decides honesty is perhaps the best policy, and to eat any duty charges rather than having our trunk scrutinized in the same manner.

Chuckles leaves with an official looking yellow piece of paper, but does not stop at secondary processing. It appears that customs just bills people trying to avoid duty fees, in an effort to avoid holding up the line.

As we pull up, we’re asked the standard set of questions. Where are we going, do we have any alcohol or tobacco, how long we’ve been there. The agent is smart: he asks for the total value of goods purchased in the States, not if we have anything to declare. Answering $100 (total, not per person) and indicating some of the items of clothing purchased takes a total of under a minute, without attracting the ire of the customs weasel or any duty paid.

What I later find out is that making a false declaration or not declaring anything isn’t a matter of “oh, you got caught, now pay duty.” It’s much more painful than that - you actually pay a lying penalty:

If you do not declare goods, or if you falsely declare them, we can seize the goods. This means that you may lose the goods permanently or that you may have to pay a penalty to get them back. Depending on the type of goods and the circumstances involved, we may impose a penalty that ranges from 25% to 80% of the value of the seized goods.

In addition, the Customs Act provides border services officers with the authority to seize all vehicles that were used to import goods unlawfully. When this happens, we impose a penalty that you must pay before we return the vehicle.

If you do not declare tobacco products and alcoholic beverages at the time of importation, we will seize them permanently.

A record of infractions is kept in the CBSA computer system. If you have an infraction record, you may have to undergo a more detailed examination on future trips.

The moral? Don’t assume border agents are stupid or will just let you pass with a “nothing to declare” - answer reasonably honestly and things should go fine. Best of luck shopping in the States!

Wireless data in Canada: my opinion and followup

In recent months, I’ve often complained about the state of wireless data access in Canada - that is, how expensive it is to use the Web, access email and operate instant messaging over mobile devices. These incredibly high data rates make access to devices like the BlackBerry, HTC TyTN, and the obligatory iPhone limited to those users who have a business or government-locked plan with unlimited access.

One of the references I frequently cite is that Canada is worse than some third-world countries when it comes to this sort of thing.

As an aspiring developer, I’m incredibly interested in what these new devices are capable of. In order to make a serious go of Web development for mobile devices, though, it’s at least a $200 plus contract investment.

Working for Research in Motion gives an especially interesting perspective on the scenario. As a co-op student, I have a device with an (allegedly) unlimited data plan; co-ops don’t get voice (phone calls) activated on their units unless it actively relates to their job role. Since I work on BIS projects, this doesn’t apply to me - which is fine, I’d rather not place personal calls on a work device. I’m not an incredibly heavy data user by any means: I hit Google News once per workday at lunch, and I used Blackberry Maps for about 20 minutes this weekend to try and find out where MacGregor Point’s entrance was.

If I added in a bit of Facebook Mobile access, this type of data usage as a standard consumer would likely put me in a 25MB/month bracket - less than 1MB per day, which could easily be eaten up with a few Google Image searches.

Such a level of usage would require a $60/month, three year contract purchase plus whatever cell phone voice package I selected. Unless I was willing to call up my provider and argue over retention plans (which is a very popular topic at Howard Forums), I could be paying well over $100/month.

The ever-present speculation on forums and blogs to date seems to surmise that if and when Rogers is awarded the iPhone contract in Canada, they’ll be forced by Apple to reduce data rates to something more in line with the United States unlimited plans - $60 per month for a goodly number of minutes, text messages and unlimited EDGE access. Once this change is implemented, the other carriers will supposedly fall into position. I don’t have any insider industry information on this though: one would think purchasers of the BlackBerry Pearl, the highly consumer-oriented device, would already be raising hell about the situation.

As a consumer, I’d welcome lower-cost, wide availability of data plans. Just don’t count on the magical Apple product to change things here. I’ve heard suggestions of writing to the CRTC, the MP for my region, the Minister of Industry, and the Prime Minister. Would any of these things actually be the correct place to direct my concerns?

Standard disclaimer: Although I work for RIM, chances are you know just about as much as I do about future product plans, business speculation, and carrier relationships. Go check Engadget or something if you really want dirt. Anything mentioned in this post or on this site is strictly my opinion and most certainly not that of my employer. This posting confers no warranties, rights, or anything else that you think you’re owed. I’m under an NDA, so anything mentioned here is already public knowledge or my own personal speculation.