Windows Live Messenger and BIS Hotmail push mail on BlackBerry

From BerryReview.com:

RIM and Microsoft have tied together to bring tighter integration between Hotmail/Messenger and the BlackBerry. Just look at the promised features in the press release.

This is an awesome announcement - up until now, Bell in Canada and T-Mobile in the States have been the only carriers to offer MSN Messenger to their subscribers. Part of my work at RIM involved instant messaging provisioning and testing the Windows Live Messenger component in preproduction, so it’s awesome to hear that the service will be coming out on a wider scale. I expect it’ll be similar to Facebook’s deployment and this is a huge marketing chip for carriers like Rogers and Telus.

(I know a lot of people on Telus from HowardForums have tried to get the MSN Messenger client working, and you can’t do it without getting a Connection Error 65 - RIM has to enable your SIM or device for it. It’s not just a service book issue.)

Congrats to the teams at RIM and Microsoft on getting a deal worked out - MSN/Windows Live Messenger is definitely one of the most popular services here in Canada.

Additionally, this announcement will take Hotmail/Windows Live Mail from a second-class citizen (you had to pay for Hotmail Plus to access it on your device, ordinarily) to a top-tier mail account with push access. In effect, when using BIS, you’ll get the message on your device as soon as it lands in your inbox, and not from 2-15 minutes afterwards. Other providers with push email on the BlackBerry are Yahoo Mail and Gmail, and some GoDaddy hosted accounts.

I’ll post an update here once the release happens and I’ve had a chance to test the consumer software. With the release of the 9000Bold and this news, things are looking good for the future with BlackBerry devices.

9 Comments

  1. Lewis:

    Finally!

    That is, on the MSN/Windows Live Messenger issue.

    I’ve attempted to use third party BB apps for messaging, but all have failed to thrill me to the extent that Google Talk and Yahoo Messenger have. I prefer the tighter integration with other native BB apps (phone, address book, etc.), which the third party IM’s just couldn’t provide.

    I did have Google Talk successfully using a jabber patchwork of logins to get my MSN buddies into Google Talk, but somehow that loophole was closed somewhere after BB OS 3.8.

  2. Jake Billo:

    I’m currently using Google Talk 2.0 on my 8320 with Jabber integration for MSN, but it’s definitely sketchy at best and I needed to open a new account for MSN. Approving 100+ contacts manually sucks so I just added people that I wanted to have access to me on mobile. Additionally, I ran into huge issues if any Yahoo Messenger contacts had attempted to add my account.

    If you’re interested in a solution for GTalk 2.0 on OS 4.2, I used Psi and this guide to get things working, but instead of the ursine.ca transport suggested I used the (msn.)bgmn.net server to get things working.

  3. Adam:

    Whew, glad RIM brought this out just in time the death knell of Hotmail and WLM. Both products are so irrelevant at this point. Social networking has totally invalidated WLM and Hotmail has been a train wreck trying to catch up with Google since Gmail came around. What’s next, ICQ support?

  4. Lewis:

    I think I used that guide initially…but somewhere between my 7100r and my 7130g, the jabber porting of MSN contacts just stopped working.

    And yes, Adam, you’re totally right. MSN, hotmail, it’s all mostly irrelevant. I don’t think I’ve signed in to MSN Messenger in months. However, if it were on my BB….I’d be logged in all the time.

  5. Jake Billo:

    Many of my friends and associates refuse to use Facebook Chat because of their NSA ties and capability of logging everything for future advertising. (Never mind the fact that Microsoft is perfectly capable of the same, but with Facebook you *know* they’re storing all that data.)

    That being said, I wouldn’t underestimate the popularity of MSN with Canadian college students. It’s just how instant messaging seems to be done, at least around here.

    For the record, ICQ is apparently popular in Europe… :)

  6. Adam:

    I wasn’t specifically referring to social networking’s live chat funtions like Facebook Chat invalidating MSN and IM systems - I’m talking about the way people fundamentally communicate with each other.

    It’s all about asynchronous communication now. Twitter, text messaging, wall posts, private messages - as sad as it is, it’s the only way people talk 90% of the time now. “On my time” kind of communication where people are constantly bombarded with things and are busier than ever, it’s the only way that makes sense.

    Are college students buying Blackberries? Maybe it’s a new thing, but I’m not that old - when I was in school you’d mostly just see the Razr phones and their equivalents.

  7. Jake Billo:

    Ah, I see what you mean. I basically treat email as instant messaging now because it gives a little more leniency for responding.

    The Razr is still by far the most popular phone that I’ve seen, but its time has past. Motorola can’t milk that cow forever, and the 3G Razr2 has come in at a price point nobody wants to pay (especially when the original model goes for peanuts on a contract.)

    Generally, people are using cheap Samsung or LG phones that they get on a prepaid line or free on contract. Having said that, I’ve seen unlocked iPhones and a ton of BlackBerry Pearl devices, but nobody seems to have an actual data plan: they’re just used for text messaging.

  8. Robert:

    I was able to use msn live until last night now i keep getting error 65 problem receiving data from the server…
    any ideas?

  9. Jake Billo:

    Try the following troubleshooting tasks if you’re getting Connection Error 65’s:

    Go into Options > Advanced > Service Books and remove all WLM entries (WLM 2.1)
    Resend your service books: log into your carrier’s BIS site and select Service Books > Send Service Books
    Install the latest WLM client: http://www.blackberry.com/devicesoftware/entry.do?code=wlm

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