I’m Jake Billo, a tech enthusiast and mammal wrangler (cat, dog and small human.) Here’s who I am and what I do.

This page was last updated 2022-02-16.

The variety of posts on this site should give you a general idea of my personal interests, but perhaps the most obvious is my enthusiasm for cruising and documenting the process with a Canadian focus. Whether it’s a review or mere recounting of daily onboard experiences, it’s good to be able to reflect on and catalog vacations in a medium I control – unlike other social media. I hope some of the information contained in them is useful, or at least interesting.

Getting in Touch

The best way to contact me is by email: jake at jakebillo dot com. These online presences are also me:


Presently I work for Arctic Wolf as part of the R&D Infrastructure department. We focus on continuous integration, deployment, and a commitment to infrastructure-as-code.

Most recently, I provide people leadership to the developer experience and platform engineering teams, while still staying involved with the infrastructure and code. Some active projects for both teams include enabling workloads to take advantage of Amazon’s Elastic Kubernetes Service (EKS), and supporting ARM-based architecture for both developer systems and cloud environments.

Before Arctic Wolf Networks, I was with BlackBerry/RIM for over six years in various positions, and resigned in September 2013 to join Arctic Wolf. The most time here was spent as a Systems Engineering Specialist, focusing on software loading/update services. In this role, I operated and maintained small-scale versions of nearly every piece of BlackBerry infrastructure.

Prior to RIM, I worked for IBM as an information developer/technical writer for WebSphere Development Studio Client – a suite of tools for iSeries/System i servers. Before that, I spent some time at Maplesoft in the programs marketing department, and wrote small scripts to ensure email campaign compliance.

I also am a partner in EdgeLink Consulting (along with Warren Gray and Dave Lahn). EdgeLink offers B2B technology consulting services for select local clients.